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HP Recommended
HP Designjet 500
Microsoft Windows 8 (64-bit)

Trying to setup this Plotter on a Win 8- 64 bit machine.  Downloaded the drivers from HP website.  When printing getting error 61:05.   HP recommends cleaning the print heads.  I did but still the error persists.   Any Solutions?

 

1 REPLY 1
HP Recommended

More than likely needs a firmware update.

 

https://support.hp.com/us-en/document/c03146392

I don't work for HP....I just repair their printers.
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