• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
HP Recommended
HP DESIGNJET T830
Microsoft Windows 11

LA SOLUCIÓN AL PROBLEMA QUE TUVE CUANDO ENVIÉ A IMPRIMIR EN MODO ROLLO FUE QUE ENVIÉ UNA IMPRESIÓN Y EL ROLLO SE CANCELÓ Y SE DESCARGÓ.
SE SOLUCIONÓ CON MANTENIMIENTO FÍSICO AL PLOTTER EN LA ZONA DE REBOBINADO, NO SE AJUSTÓ EL DISCO CODIFICADOR, SE VOLVIÓ A ARREGLAR, SE AJUSTÓ Y SE SOLUCIONÓ EL PROBLEMA. GRACIAS A DIOS. LO PUBLICO PARA QUE SI ALGUIEN TIENE UN PROBLEMA SIMILAR HAGA LO ADECUADO Y SEPA CÓMO REALIZARLOS, TODO APLICA SI NO SE ROMPE EL CODIFICADOR, SI SE ROMPE HAY QUE REEMPLAZAR LA PIEZA.

2 REPLIES 2
HP Recommended

Hi

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

I work on behalf of HP.
HP Recommended

@MaRGARITA_CASTThank you for posting the solution you found for your problem. From your post it sounds like you want to help others, if that is the case, including a couple of pictures of the part and location in the printer would really help someone who faces this issue but has limited technical experience.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.