cancel
Showing results for 
Search instead for 
Did you mean: 
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
Sherry34
New member
2 1 0 0
Message 1 of 3
268
Flag Post

Random pages missing

HP Recommended
Designjet T7200
Microsoft Windows 10 (32-bit)

I am using a Designjet T7200 (since 2014) and have been noticing a problem.  random pages seem to disappear from the middle of my blueprint when I print a multipage PDF.  At first I thought it was something that I did, but when i check the PDF, the page is there, it just didn't print for some reason. 

I had another one today, I usually don't find out about it until someone is actually working from it, and I know that I had no problems when this one was printed, no jams, the paper didn't run out, no crashes, nothing special about it.  it was even printed in the middle of a few other print jobs.

Does anyone have any ideas?  Firmware is up to date, just checked that for another issue this week. 

 

Thanks in advance for your help, I can usually figure this stuff out for myself but this has me stumped.

2 REPLIES 2
Ouccema
Level 4
Level 4
116 116 9 15
Message 2 of 3
Flag Post
HP Recommended

Hello 

is your plotter PS ready?

try with postscript

32bits: https://ftp.hp.com/pub/softlib/software13/printers/COL93198/win_x86_ps3_drv.zip

64bits:https://ftp.hp.com/pub/softlib/software13/printers/win-x64-hpgl2-drv.zip

 

if not I suggest to use the HPGL driver with print as bitmap option, I attached the option to enable: send job as a bitmap : enable it

the driver is : 

64 bits: https://ftp.hp.com/pub/softlib/software13/printers/win-x64-hpgl2-drv.zip

32bits: https://ftp.hp.com/pub/softlib/software13/printers/win-x32-hpgl2-drv.zip

 

 

I am an HP Employee.
Was this reply helpful? Yes No
Sherry34
Author
New member
2 1 0 0
Message 3 of 3
Flag Post
HP Recommended

Thanks for getting back to me.  I have no idea about being PS ready or the HPGL drivers.  I'll do some digging and get with my IT guy and see if I can do either of those things.

 

 

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation