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Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
PSSG
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Re: T520 24 rev A error B3D1FFA8

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This is usually a firmware error.  Check HP.com for firmware.  Look at Readme file and see if you can load from USB stick.  Or, Try, entering the Support Menu for the customer  by pressing the Power Button continuously for 15 seconds. This menu is also accessible from the Home screen by pressing: Back / Back / Back / Back.  See if you can get to the Resets menu.  Perform a soft reset, first.  A hard reset if soft fails. 

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exyyy
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Unfortunately, I can’t access the menu. the printer shows me the error code right after the logo. Maybe exist a firmware snapshot?

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