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‎09-26-2022 03:39 PM

HP Recommended
Product: HP DesignJet Z5600 44-in PostScript Printer
Operating System: Microsoft Windows 10 (64-bit)

After replacing an empty ink cartridge, printer is now in a restart loop.  Received message "08:11.  Restart the printer. If the problem persists , **bleep**."

Have tried soft and hard resets.  Either way it starts but the status never gets past 1% and then the same message appears again.

Category:
2 REPLIES 2

‎09-26-2022 04:32 PM

HP Recommended

Try reseating the formatter...if no fix then replace formatter/hdd

 

 

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‎09-27-2022 09:46 AM

HP Recommended

If you search online you should be able to find a service manual and in that manual there are specific troubleshooting steps for dealing with this error based on the light patterns displayed on the formatter LEDs.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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