Create an account on the HP Community to personalize your profile and ask a question
02-10-2020 01:35 PM
Are you talking about the drive belt? or the encoder strip? Can you post a picture because your description is not clear.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
02-10-2020 08:41 PM
The only thing I've ever seen "shredded" on these is the carriage drive belt, after they've aged and have been used a lot, the belt will begin to disintegrate into thin ribbon-like strips. You'll need to replace the carriage drive belt.
Didn't find what you were looking for? Ask the community