Roll plotting

piercecooley · ‎06-07-2022

On my T530 the roll won't load. When it says it loaded and I submit a polt it only prints about an 1 inch worth and s

Repairatrooper · ‎06-07-2022

May be the OOPS sensor (out of paper sensor). Try loading a cut sheet. If that fails as well then most likely it is the oops sensor. Check the paper path on the right side (facing the printer) to see if there is any debris.

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piercecooley · ‎06-07-2022

You're referencing the right side. but the 11x17 tray works. Isn't the paper path the same?

Repairatrooper · ‎06-11-2022

Yes the path is the same, but there are other factors that can cause roll issues and testing sheet feed helps to eliminate the oops sensor as a problem. Paper not rolled consistently when manufactured or the end guides on the roll holder being too tight can create issues

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

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