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My PageWide 5200 has 4 paper rolls loaded. Roll 1 - 36" 20#, roll 2 - 24" 20#, roll 3 - 30" 20#, and roll 4 - 36" photo paper.

 

Example - I run a large 24x36 print job in SmartStream. As far as I can tell I have the paper source options correctly set (I want it to print this job from roll 1 and only roll 1). However, if my 36" paper in roll 1 runs out the job pauses and it switches automatically to 24" paper in roll 2. This forces me to cancel the job in progress, reload roll 1, and then restart the job from the last complete page.

 

I want the printer to stop on an empty roll and allow me to reload the correct roll like how print jobs from Acrobat behave.

Screenshot 2025-04-25 104442.png

In settings > Roll Switching Options I have tried both "minimize roll switches" and "Use roll with less paper" with no change.

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