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HP Recommended
Ddesignjet T120
Microsoft Windows 10 (64-bit)

I'm getting a blue screen with the error message B3746FD4.    Does anyone have any other insight on how to fix this or please help me..  Thanks

1 REPLY 1
HP Recommended

Hello 

You need to replace HP designjet Encrypted chip 

It is on the mainPCA in USB slot 

 

chip na plytce.jpg

 

I use this one 

 

https://www.ebay.com/itm/283880391663

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