• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
Locked

‎09-10-2019 06:29 AM

HP Recommended
Product: Designjet T120

T120 blue screen error B3C1F89A.

Help wanted. When starting the T120 what i see is the "HP" logo and then the error B3C1F89A.

15 sec holding the power button to reset don't help. The blue screen error code remains.

Anyone?

Thanks.

Jan

1 REPLY 1

‎09-13-2019 04:59 AM

HP Recommended

hello . 

I had this problem '

You need to replace Designjet Encrypted chip 

$_1.gif

 

you can get new one here 

https://www.ebay.co.uk/itm/362723251711

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->