• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
HP Recommended
T1300 eprinter 44"
Microsoft Windows 7 (64-bit)

I have a T1300 eprinter serial # [edited]. The #2 Rewind motor is burnt out and I have had no luck sourcing one.Could you either advise where I could secure one or could you advise as to wether one can over ride the second rewind spindle and just use the top one. If this is possible could you please advise? Regards Rob

1 REPLY 1
HP Recommended

Hi,

 

what is the issue exactly, do you have an error code? when starting the plotter? and about overriding the rewinder isn't possible because its a hardware check of component is rewinder connector is missed it can block the boot HW check.

I am an HP Employee.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.