• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
Locked

‎04-06-2021 11:17 AM

HP Recommended
Product: Designjet T1300

I have a problem with my Designjet T1300. It doesn't powers up from the POWER button, but lights up when I switch the button on the power supply. The button's light is on, the switch itself is OK ( tested ), but doesn't react when I want to power down the printer. I have to switch off from the power supply, and booting after that is very slow, which is kind of annoying. If You have and solution how to make it work again.  I can't find electrical diagrams and it seems you have to replace the whole panel.  Very annoying.  What is it "usually" and what is the easy and cheap solution (I can even put in another toggle switch if that will fix it).
Thanks,
Paul

Category:
1 person had the same question
3 REPLIES 3

‎04-06-2021 03:19 PM

HP Recommended

try to       replace the 3 volt battery on formatter board & will boot up much quicker....

Was this reply helpful? Yes No

‎04-06-2021 04:56 PM

HP Recommended

Thanks but speed is not the issue.  The button not working (to turn on or off) is the issue.  It does light up when on, but does not work.

Was this reply helpful? Yes No

‎04-06-2021 05:48 PM

HP Recommended

turn on & off from the back......if formatte battery bad & printer will check all & caused horribily slow.... less $1......

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.