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- HP Community
- Printers
- DesignJet, Large Format Printers and Digital Press
- T1700 Menu won't display, screen stock on HP Logo

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02-21-2024 12:49 PM
HI,
the machine T1700 Design jet won't go pass the logo, it's stuck on the HP logo. I d'ont have access to the main menu. So I can't change the ink or load paper.
Thanks
Solved! Go to Solution.
Accepted Solutions
02-21-2024 02:46 PM
Download the current firmware to a usb key. Then power off the device and insert the USB key into the front usb port by the control panel (preferred) or into the usb slot on the formatter. Power on the device and it should detect the firmware update and prompt to install it.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
02-21-2024 02:46 PM
Download the current firmware to a usb key. Then power off the device and insert the USB key into the front usb port by the control panel (preferred) or into the usb slot on the formatter. Power on the device and it should detect the firmware update and prompt to install it.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.