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HP Recommended
Designjet T2300
Microsoft Windows 7 (64-bit)

Hello Forum,

 

I was at a client and had to replace 2 Printheads as the initialization was holding at 94%. 

 

The following day I received a call saying that the new MK-Y printhead failed and has an error 0X00010.

 

There is no reference to this error in the Service Manual. I am assuming it is an internal error but it would be nice to know what it means so that I can inform the client what the next steps will be.

 

Thanks,

Roy K

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I did sone further research and I found some internal PH codes from a Latex Manual. Assuming these errrs are the same for all/most other Designjet printers then the 0X00010 is an overheat within the printhead.

 

Cheers,

Roy K

View solution in original post

1 REPLY 1
HP Recommended

I did sone further research and I found some internal PH codes from a Latex Manual. Assuming these errrs are the same for all/most other Designjet printers then the 0X00010 is an overheat within the printhead.

 

Cheers,

Roy K

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