T250 paper jam when paper roll gets empty

[ochmenno]

I have a T250 and when there are only 2-3 meters remainin paper on the roll, jam occours.

Seems the carriage catches the paper somewhere due to the stronger curving of the paper at the end.

Has anyone seen such a problem.

[NK_Maverick]

Hello @ochmenno ,

This issue with paper jams occurring towards the end of a roll of paper on your HP Designjet T250 may be due to the natural curl of the paper as it nears the core. To address this problem, follow these steps:

1. Trim the Edge: Before loading the end of the roll, trim the leading edge of the paper to ensure it is straight and at right angles to the sides of the roll. This can help in feeding the paper more smoothly into the printer.

2. Check Paper Loading: Make sure the paper is loaded correctly onto the spindle. The leading edge should be aligned properly with the feeding mechanism.

3. Check for Proper Tension: Ensure that the paper is wound tightly around the roll and does not have a loose end, as this can cause it to catch and jam.

4. Appropriate Storage: Store the paper in a way that minimizes curl. Keeping the paper in its original packaging or using a humidity-controlled environment can help to reduce the curl at the end of the roll.

5. Regular Inspection: Periodically check the rollers, the paper path, and any moving parts for debris or paper dust that could exacerbate the problem.

These steps should help in reducing the incidence of paper jams caused by the curling of the paper at the end of the roll. If you continue to experience issues, consulting the printer's user manual or contacting HP support may provide further assistance.

Also you may refer to this thread: https://h30434.www3.hp.com/t5/DesignJet-Large-Format-Printers-Digital-Press/Paper-Jams-HP-T250/m-p/9...

Thank You!