• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
Locked

‎02-24-2022 10:45 AM

HP Recommended
Product: T2500

A client of mine has a T2500 and they're getting the "no disk detected" error (06.1:10)

 

I suspect I know the answer here, but can we get any 2.5" form factor SATA drive, or do we need to get the specific part "CR357-67095" hard drive because of the firmware? We have several SSDs/HDDs available we could toss in there if any drive will do; my understanding though is that these drives have a custom firmware and we can't just load it onto any drive.

Tags (1)
Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-24-2022 10:50 AM

HP Recommended

You can't use any disk, the firmware must be loaded on disk for a printer to boot.




My profile on LinkedIn

View solution in original post

Tags (1)
Was this reply helpful? Yes No
1 REPLY 1

‎02-24-2022 10:50 AM

HP Recommended

You can't use any disk, the firmware must be loaded on disk for a printer to boot.




My profile on LinkedIn

Tags (1)
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.