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‎07-01-2024 02:51 PM

HP Recommended
Product: HP DesignJet T2500 36-in PostScript Multifunction Printer

Previously our T2500 was asking for a  printhead replacement.  I have replaced it an am now getting "Printhead Replacement Not Completed" messages.  I called a local service company and they noted that the chip in the NEW printhead has now been coded by the plotter as faulty too.  i.e. whatever issues there are, I need to get another $400 printhead.  True?  Seems like a scam from either HP or the service company to sell more printheads.

 

Do I need to replace all of the ink tubes and then purge the air from them?  Do I in fact need to get a new printhead and this NEW one is junk?

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