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HP DesignJet T2600dr 36-in PostScript Multifunction Printer

Hope someone can help.

 

I work for an MSP in the UK whom have taken over IT support for another company and they have this printer but no one (even the previous IT supplier) know what the admin credentials are. I really need to be able to access things like it's configured network shares etc but am unable to do so.

 

Is there a procedure to hard reset this printer on-site back to defaults so a new admin password can be assigned?

 

Thanks in advance.

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