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‎04-04-2022 02:37 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hello I recently bought new 36 inch T650
and after installing its drivers I run into same issues as I used to have with my T230 on windows 10 (which I still use)
which I described in this thread
https://h30434.www3.hp.com/t5/DesignJet-Large-Format-Printers-Digital-Press/T230-on-windows-10/m-p/8...

these got fixed around the middle of last year when new drivers were released.
So after setting up the new T650 I was very disappointed that the exact same issue appeared.
which is being able to create custom formats but them not loading properly in any software I use (AUTOCAD, Adobe reader)

 
 
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2 REPLIES 2

‎04-04-2022 05:48 PM

HP Recommended

Did you run the Designjet and Pagewide XL universal driver install or a dedicated driver?

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‎04-05-2022 03:06 AM

HP Recommended

I used Universal driver installer
HP DesignJet and PageWide XL Windows Printer Driver installer. Downloaded from here
https://support.hp.com/cz-cs/drivers/selfservice/hp-designjet-t650-printer-series/38030054

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