• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
Locked

‎10-29-2021 05:25 AM

HP Recommended
Product: Designjet T770
Operating System: Microsoft Windows 10 (64-bit)

 

Hello,
The update to version TT6-TTAJ_08_02_03.3.90 seems to have taken place correctly but the version displayed remains 7.0.1.2.

I proceed with the web server. After the download the screen displays:
 1% 2% 3% 4% 5% 6% 7% and 100% 
The size of file I am using is 3.61Kb !! 
I downloaded it from support.hp.com. 
Where is my mistake? 

T770 N ° CN9CK2H04
Firmware: T6-TAJ 7.0.1.2
Product number: CH539A

Thank you for your answers

 

Category:
2 REPLIES 2

‎10-29-2021 07:47 AM

HP Recommended

The firmware is 457MB, check readme file for instructions

 

https://support.hp.com/hr-en/drivers/selfservice/hp-designjet-t770-printer-series/3980523 




My profile on LinkedIn

Was this reply helpful? Yes No

‎11-01-2021 03:50 AM

HP Recommended

Thank you for your response. I won't be able to test until next week. I'll keep you informed.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.