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11-12-2021 01:18 AM - last edited on 11-19-2021 06:26 AM by JessikaV
My T790 will not load paper roll - in the display it keeps saying "Remove paper roll from sheet path" - but there is no paper in the path? What do I do? The printer will not take sheets anymore?
11-12-2021 10:21 AM
The paper sheet sensor is dirty ( probably dusty )so the printer wrongly thinks that there is paper loaded in the sheet path.
Use compressed air to clean a paper sheet sensor. The circle shows where is the sensor location, there should be a small cut or hole in the plastic.
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