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- HP Community
- Printers
- DesignJet, Large Format Printers and Digital Press
- T795 HS Error Code : 0x10901002

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05-07-2021 06:07 AM
Hello,
I've got a T795 DesignJet in a TownHall which would'nt boot.
I've got this error Code :
VdyaWTU.jpg (1204×816) (imgur.com)
And this is the Back Pannel and LED status :
iPNftep.png (558×814) (imgur.com)
I ask the reseller but before he move to tell me that the DesignJet is "dead" i would have your opinion 🙂
Thanks for your answers.
Cheers.
Freddo G.
France
05-07-2021 12:04 PM
Hello
You need to replace Hard Disk
It is east job
Use this one from virgin type
05-12-2021 02:58 PM
Hi NO
error 21.13 is related to the service station ,the part that is on the right that cleans the heads and protects the print head , move the carriage on the left and spray some alcohol in the service station as it can help to clean the extra ink and dirt in the service station and may work on the next restart if the service station on startup does not move you need to replace service station
regards
05-18-2021 03:45 AM
Hi,
Thanks for your answer, and sorry to answer you so late.
Our provider who sold it to us has to intervene on site to see this. I'll tell him about your answers, and I'll let you know. Thank you for your feedback anyway. Good end of the day.
Cheers.