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‎11-01-2022 07:57 AM

HP Recommended
Product: HP DesignJet T830 36-in Multifunction Printer

We have a two year old T830 that has started to produce large black 'splodges' when printing. I assume it means a new print head (very expensive) and just wanted any opinions on our prognosis. Took the current print head out and there was an awful lot of black ink around the print head.

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2 REPLIES 2

‎11-01-2022 10:10 AM

HP Recommended

Examine the inside of the plotter carefully, if you see excess ink on the right side (ink service station area) then likely the printhead is leaking and will need replacement. Spilled ink needs to be cleaned up before it can saturate the sensor cleaning brush on the far right of the service station. If that brush gets covered in ink it will transfer that ink to the line sensor and you will have jamming problems.

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‎11-04-2022 04:14 AM

HP Recommended

Thanks for that. We have replaced the print head (wow pretty expensive at over 10% the cost of the actual plotter) and seems OK now.

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