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07-08-2021 04:24 AM
I got a DesignJet T125 printer - a peace of paper got stuck - I removed it - then I changed the black ink - but now the printer will not print.
Message is: There is a problem with the printer or ink system. Turn printer off then on. If the problem persists, contact HP.
There was no errorcodes. I have tried to turn it of - removed all cables - re-plugged them and re-startet the printer - but nothing helps.
Can sombody help me?
07-08-2021 02:45 PM
Remove the printhead and all supplies and start the unit with no supplies and wait for it to prompt for install of supplies and then follow instructions to reinsert supplies
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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