• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
Locked

‎12-03-2019 01:24 PM

HP Recommended
Product: HP Designjet 130
Operating System: macOS 10.15 Catalina

I have a Designjet 130 printer that was working fine with MAC MOJAVE IOS  32 bit and I saw on HP's website for drivers a driver for 10.15 Catalina  64 bit so I through I could update my MAC to the new IOS.  After doing that the HP Designjet 130 printer Utility does not open the system maintenance .app . This is after updating the driver and installing last Utility program HP had listed.  Funny thing is I do not see a new version of the Utility program listed with the 10.15 driver!     When I look at the Utility program and start it it sees my printer but when I Lauch the System Maintenance program nothing happens and it does not open that program.  I can see that this program is still 32 bit on the MAC.  

 

So this there a 64 bit version of the Designjet Utility program for a MAC?

 

If not is there a Windows 10 version of the utility program as I have Windows 10 via parallels on my computer?  Jerry 

2 people had the same question
2 REPLIES 2

‎12-03-2019 01:29 PM

HP Recommended

For win 10 there is no utility program, that printer is a too old model, you can use utility program on WIN XP and WIN 7 later OS don't support utility.




My profile on LinkedIn

Was this reply helpful? Yes No

‎12-04-2019 08:43 PM

HP Recommended

The Designjet 130 series is on the End of LIfe list which means no major development will take place. Basic drivers are all you are going to find for it.

 

http://www8.hp.com/h20195/v2/GetPDF.aspx/c06153783.pdf

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.