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‎02-19-2017 06:12 AM

HP Recommended
Product: Stream 11-D010wm
Operating System: Microsoft Windows 10 (64-bit)

When i was using my hp stream 11 in windows 8.1 the touchpad was working just fine but when i updated it to windiws 10 the touchpad stopped working completely.

I installed the windows 10 and 8.1 touchpad drivers from hp website but still the touchpad is not working

Help anyone

5 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-19-2017 09:42 AM

HP Recommended

The Intel Serial IO Driver without Connected Standby Support chipset driver from hp.com is required for the touchpad to work on the Stream notebooks after a fresh install.

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3 REPLIES 3

‎02-19-2017 09:42 AM

HP Recommended

The Intel Serial IO Driver without Connected Standby Support chipset driver from hp.com is required for the touchpad to work on the Stream notebooks after a fresh install.

1 person found this reply helpful
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‎02-22-2017 09:10 AM

HP Recommended
Yup now it's working just fine
Thanks
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‎09-16-2017 01:28 PM

HP Recommended

I just want to note that the replacement of the "Intel Serial io driver chipset without connected standby support" driver which is available in the HP support for the HP Stream 11 solved my touchpad problem when I experienced problems after a fresh install of Windows 10 (which had been an upgrade from the original 8.1 operating system).

 

 

Good luck. 

 

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