• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about offline printers, Click here to check it out!
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
Locked

‎07-14-2019 11:34 AM

HP Recommended
Product: Photosmart Pro B9180
Operating System: macOS 10.12 Sierra

I have had my B9180 turned off for over 5 years. Is there any way to save it? How do I get it up and running again, if I can?

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-15-2019 02:35 AM

HP Recommended

5 years is way too long for an inkjet printer to be unused, you will likely have print quality issues + expired ink and printhead messages on the front panel.




My profile on LinkedIn

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎07-15-2019 02:35 AM

HP Recommended

5 years is way too long for an inkjet printer to be unused, you will likely have print quality issues + expired ink and printhead messages on the front panel.




My profile on LinkedIn

Was this reply helpful? Yes No

‎07-17-2019 01:41 PM

HP Recommended

That's what I suspected. Thanks for the confirmation.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.