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‎03-20-2025 12:08 PM

HP Recommended

Using the PDF V4 driver for the Z6 allows borderless printing while keeping scale. I used it for a week. Suddenly, the option for vertical trimming has disappeared? The solution in this post did not work for me.

Before

Screenshot 2025-03-20 104910.png
Now

image (4).png

What happened?

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-21-2025 01:57 PM

HP Recommended

At some point the driver got flipped. We are not sure how it occurred, but we have the Z6 printer and the installed driver was for the Z9. Thus, the vertical trimmer option was missing. The Z6 V4 driver was not in the list of drivers, so I don't know what happened to it?

The correct driver has returned the option of vertical trimming.

View solution in original post

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4 REPLIES 4

‎03-21-2025 01:57 PM

HP Recommended

At some point the driver got flipped. We are not sure how it occurred, but we have the Z6 printer and the installed driver was for the Z9. Thus, the vertical trimmer option was missing. The Z6 V4 driver was not in the list of drivers, so I don't know what happened to it?

The correct driver has returned the option of vertical trimming.

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‎03-21-2025 05:29 PM

HP Recommended

That is odd as the Z6 and Z9 are normally used with the Universal Driver and the 2 plotters are identical other than the inclusion of 2 inks and the option for a gloss enhancer on the Z9. Both are available with and without the vertical cutters.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎04-23-2025 09:08 AM

HP Recommended

Did you ever find the location of the PDF V4 drivers? 

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‎04-24-2025 01:41 PM

HP Recommended

We had to reinstall them.

I worked with the internal IT department to try the PDF driver. I think since we were experimenting, IT didn't flag the change as permanent and my machine reimaged overnight. I could be wrong.

IT also renamed the plotter after we found the PDF V4 driver works. So perhaps my machine, having the old printer name screwed up the driver? ¯\_(ツ)_/¯

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