WIndows printer test page not printing Designjet T120

EdAmgeek · ‎01-13-2021

If I try to print a test page during install or from the Windows printer properties

it says the page was sent,
I can see the page flash through the Windows printer status window.
BUT nothing comes out of the printer.

Repairatrooper · ‎01-13-2021

Is this a new install or a reinstall? Has the device ever worked? This type of behaviour is often due to a wrong driver being selected during install or possibly the printer being programmed to only print jobs coming from a particular IP address if network connected. Job storage might be an issue but I am not sure that the 120 series even supports that.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

chris1designjet · ‎01-21-2021

Dear Sir

Replace the driver use the basic driver from hp support selecting printer then choosing basic driver

folow installation as older printers ,add printer ,add a port ,....

browse