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‎01-13-2021 01:58 PM - last edited on ‎05-19-2021 10:09 AM by Retired

HP Recommended
Product: Designjet T120
Operating System: Microsoft Windows 10 (64-bit)

 

If I try to print a test page during  install or from the Windows printer properties

  • it says the page was sent,
  • I can see the page flash through the Windows printer status window.
  • BUT nothing comes out of the printer.
Category:
2 REPLIES 2

‎01-13-2021 02:30 PM

HP Recommended

Is this a new install or a reinstall? Has the device ever worked? This type of behaviour is often due to a wrong driver being selected during install or possibly the printer being programmed to only print jobs coming from a particular IP address if network connected. Job storage might be an issue but I am not sure that the 120 series even supports that.

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‎01-21-2021 05:10 PM

HP Recommended

Dear Sir

Replace the driver  use the basic driver from hp support  selecting printer  then choosing basic driver 

folow installation as older printers ,add printer ,add a port ,....

browse  

 

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