• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Get help with Large Format Printers, with direct access to all Large Format Knowledge Center· Ask anything · Find anything · Share anything at HP LKC
HP Recommended
HP DesignJet T630 36-in Printer
Microsoft Windows 11

Can anyone tell my what is the largest size ROLL of paper that fits this printer? I can't understand why this information is not clearly specified anywhere. I have bought paper that doesn't fit twice now.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You can use this link to find HP media that is compatible: https://hp.globalbmg.com/en/graphics-technical

 

On the left hand side, select your model of printer and the displayed list of products will only be ones that are compatible. I had a look, unfortunately it appears to show some paper that is not compatible. Typically compatible paper will be up to 36" wide and 150 feet in length and be a standard size core which is usually  2 inches,

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

3 REPLIES 3
HP Recommended

https://www.hp.com/ca-en/shop/product.aspx?id=5hb09a&opt=b1k&sel=prn#technical-details

 

 

Maximum roll size is 3.9 inch external diameter and 9 pounds maximum weight

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

What size core? Can someone give me an actual product number or link please? I want 36" wide.

HP Recommended

You can use this link to find HP media that is compatible: https://hp.globalbmg.com/en/graphics-technical

 

On the left hand side, select your model of printer and the displayed list of products will only be ones that are compatible. I had a look, unfortunately it appears to show some paper that is not compatible. Typically compatible paper will be up to 36" wide and 150 feet in length and be a standard size core which is usually  2 inches,

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.