• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
HP Recommended
Design Jet T1200
Microsoft Windows 10 (64-bit)

We purchased a used Design Jet T1200 and the Screen is white when we turn it on. So. We can't get anything 

to work properly. Please Help?

1 REPLY 1
HP Recommended

Make sure the harddrive has not been removed. Common on resale, drive is removed for security. Look for a standard laptop style 2.5 inch drive mounted to the formatter, which is the pull out card that the network cable plugs into, located on the upper back left side. Unplug power cord, loosen the two screws and pull straight up on the card.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.