-
×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
-
-
×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
-
- HP Community
- >
- Printers
- >
- DesignJet, Large Format Printers and Digital Press
- >
- White screen issue on our used DesignJet T1200
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Mute
- Printer Friendly Page

Create an account on the HP Community to personalize your profile and ask a question
White screen issue on our used DesignJet T1200
02-18-2021 10:53 PM

We purchased a used Design Jet T1200 and the Screen is white when we turn it on. So. We can't get anything
to work properly. Please Help?
02-25-2021 01:02 PM

Make sure the harddrive has not been removed. Common on resale, drive is removed for security. Look for a standard laptop style 2.5 inch drive mounted to the formatter, which is the pull out card that the network cable plugs into, located on the upper back left side. Unplug power cord, loosen the two screws and pull straight up on the card.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

Didn't find what you were looking for? Ask the community