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TNR_611-
Level 1
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Message 1 of 2
217
Flag Post

White screen issue on our used DesignJet T1200

‎02-18-2021 10:53 PM

HP Recommended
Product: Design Jet T1200
Operating System: Microsoft Windows 10 (64-bit)

We purchased a used Design Jet T1200 and the Screen is white when we turn it on. So. We can't get anything 

to work properly. Please Help?

Category:
1 REPLY 1
Repairatrooper
Level 13
Level 13
10,367 10,206 1,058 3,105
Message 2 of 2
Flag Post

‎02-25-2021 01:02 PM

HP Recommended

Make sure the harddrive has not been removed. Common on resale, drive is removed for security. Look for a standard laptop style 2.5 inch drive mounted to the formatter, which is the pull out card that the network cable plugs into, located on the upper back left side. Unplug power cord, loosen the two screws and pull straight up on the card.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


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