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- HP Community
- Printers
- DesignJet, Large Format Printers and Digital Press
- Why do I keep getting this "babe face" error?

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12-02-2022 10:14 AM
For the past few days my DesignJet has been giving me this error screen randomly and frequently. It will pop up half way through printing, scanning, calibration, just about anything seems to trigger this error. It started out of nowhere and typical troubleshooting doesn't resolve anything. I was able to pull up a system error code, and what appears to be some sort of other general error code Research online has produced nothing, so I will most likely call HP but before I do I was wondering if anyone might know what this error is about. Thank you for any help.
System error: 83F1-653E-0000
Error Code: 0xbabeface00000000
System error: 83F1-653E-0000
Clicking on "Details" reveals the following...
Error code: 0xbabeface00000000
12-06-2022 08:22 AM
This product is pretty specialized and i suggest your best course of action would be to engage HP and a certified technician.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.