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‎10-21-2022 01:16 PM - edited ‎10-21-2022 01:18 PM

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Product: HP DesignJet XL 3600dr 36-in Multifunction Printer with PostScript/PDF

What do I do about this? I have a DesignJet XL 3600 plotter which needs 766F ink cartridges but those are NOT available anywhere anymore. I tried using a 766 cartridge but those are incompatible. How am I supposed to use this $20k+ printer if they don't even make ink for it?

 

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1 person had the same question
4 REPLIES 4

‎10-21-2022 04:49 PM

HP Recommended

I beleive thr `F` is a region code..make sure the printers firmware is up to date...

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‎10-22-2022 11:08 AM

HP Recommended

The odd thing is looking at the Supplies document for this model they only list the non "f" versions. https://support.hp.com/us-en/document/ish_6878499-6931833-16

 

I have to agree with the first reply that you should check the firmware currently installed. It is possible that if the old F cartridges were indeed regionalized they have discontinued that practice and only make one cartridge and a firmware update might be required to enable that.

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‎10-27-2022 11:16 AM

HP Recommended

Firmware is indeed up to date. Makes no difference,

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‎10-27-2022 11:17 AM

HP Recommended

The firmware is up to date. It makes no difference.

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