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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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- Re: Z3200 Firmware Update Q6720A
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01-16-2020 03:08 AM
Hello
I'm hoping someone can help me. I have a Z3200ps Q6720A. It's Firmware is TR12-RB_15.0.0.2
I understand there's a later firmware update (TR12-RB_16). I'm having issues with jobs that are sent to print (colours are wrong regardless of the computer or OS used - only been happening the last 48hours. Printer itself is fine, so not a printing issue. Previously stored jobs print perfectly) I am hoping a firmware update will sort it.
When I go to the software/drivers page on the HP website there are driver updates but no firmware updates available for the Z3200ps.
Can anybody advise/point me in the right direction please?
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Accepted Solutions
01-16-2020 07:32 AM
It depends on the OS you choose. I have checked for WIN 10 and firmware is available for download:
01-16-2020 07:32 AM
It depends on the OS you choose. I have checked for WIN 10 and firmware is available for download:
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