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- HP Community
- Printers
- DesignJet, Large Format Printers and Digital Press
- Z3200 Paper Advance Calibration Media Error-- "Paper Detecte...

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05-08-2020 04:29 PM
I'm using HP Everyday Pigment Gloss paper for the calibration. I can't find anything in the repair manual or through online search that indicates I have to use a particular class of paper.
Any ideas? Thanks.
05-09-2020 03:10 AM
Hello,
You can load manually the OMS ICC profile from our website using EWS ,
The URL: https://hp.globalbmg.com/en/printer-profiles
how to install profile : https://www.youtube.com/watch?v=9jEKE2Fdsss
05-11-2020 10:56 AM
You must order the Paper Advance Calibration Kit per HP's service manual:
In order to perform the Paper Advance Calibration, you must order the Z2100/Z3100/Z3100ps Paper Advance Calibration Kit, which contains two sheets of HP Universal Instant-Dry Photo Gloss paper. 24 inch Q6675-60103 44 inchQ6677-60030
Applies to both Z3100 and Z3200
05-11-2020 11:14 AM
Hello Semaphore,
Thanks for your advice, I have statements
if the plotter can load coated paper or another media no need to perform the calibration
meantime I would like to investigate the service plot to understand the issue.