• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
HP Recommended
HP DesignJet Z5200 44-in Photo Printer

Hi guys, 

So i bought a Designjet Z5200 at an auction (dead cheap, and i kind now know why) . And of course once I got it home, I had to test it and see which error it was providing. 

The error as stated in the headline - is 02.1:10 which translates to something like "There is a problem with your Carriage PCA". So i did a little testing and decided to get a new one, just to be sure. 

Once I got the new one home, it was installed and the machine was put back together again. Booted it up and recieved the same error. So thought it might be the trailing cable, because thats basically the only connection to the machine the Carriage has (apart from the big cable, but thats for the INK and shouldnt give the above meantioned error). 

Tested both cables and no problem with connections there. 
So it seems that there is all the expensive stuff left to replace. 😞 

I was able for a breaf second or 2 to get into the diagnostics menu, but it went back to the forementioned error. 

  •  Would that error come up, if all the printheads was removed? 
  •  Ive seen others recommend replacing the whole carriage assembly, but i dont understand why? The Carriage itself dosnt have any other connection than the trailing cable, right? 
  •  Does this machine need a brand new PCA main board? 

    So im left with a lot of questions and not a lot of answers 🙂 

    Any ideas? Any tips or tricks? 

    ps: I know, that the code refers to having a tech out to fix it. But those are pretty darn expensive. And I wanna do as much as I can before I call the cavalry 😁
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.