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Bobby17
Level 3
50 31 5 0
Message 1 of 2
372
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Solved!

cutter not working when printing demo

HP Recommended
designjet 5500ps
Microsoft Windows 7 (32-bit)

Cutter is not working even if I print a demo

Cutter is on in front panel

TUR  installed no

Margins set to normal

disable automatic cutter turned off in HP-GL/2 driver

Hp memory is in use

Last time I printed cutter worked fin, Printer has been sitting for about 4 months

 

Thanks

Bobby

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Bobby17
Author
Level 3
50 31 5 0
Message 2 of 2
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HP Recommended

found the problem ....

I had selected for paper type as "other" when I changed back to HP heavyweight coated

cutter and feed worked fine

 

Bobby

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1 REPLY 1
Bobby17
Author
Level 3
50 31 5 0
Message 2 of 2
Flag Post
HP Recommended

found the problem ....

I had selected for paper type as "other" when I changed back to HP heavyweight coated

cutter and feed worked fine

 

Bobby

View solution in original post

Was this reply helpful? Yes No
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