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‎05-12-2016 08:19 AM

HP Recommended
Product: designjet t520
Operating System: Microsoft Windows 10 (64-bit)

Hp Designjet T520 36-inch is giving b3d73738 on the screen, never seen this before and can not find anythong about this,

the printer does not start or let me take any operation

need urgent hepl on this issue.

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-16-2016 04:55 PM

HP Recommended

Hi,

 

Try the following

 

- Replace the power cable

- Connect the printer to another outlet

- Isolate the printer, remove ink cartridges, printhead, connectivity cable

 

If you still have problems, you might have to replace the Main PCA

 

Best regards

Mike G

I'm an HP Inc employee. But my response is not in behalf of HP Inc

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎05-16-2016 04:55 PM

HP Recommended

Hi,

 

Try the following

 

- Replace the power cable

- Connect the printer to another outlet

- Isolate the printer, remove ink cartridges, printhead, connectivity cable

 

If you still have problems, you might have to replace the Main PCA

 

Best regards

Mike G

I'm an HP Inc employee. But my response is not in behalf of HP Inc
Was this reply helpful? Yes No

‎05-17-2016 06:04 AM

HP Recommended

thanks, if fact i tried with another power supply with no luck, the Main PCA has to be changed.

Was this reply helpful? Yes No
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