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ardellelilli
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deskjet 3700 set up web services

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When i press the web seevice and imformation page to try and print the code to set up it only prints a printer information page that doesnt contain a code or a printer email adress any one have any ideas as i need this set up to be able to use the instant ink subscription 

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Jeet_singh
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@ardellelilli,

 

Thank you for posting on HP Support Forums!

 

I see from your post you need assistance with Web services on your HP DeskJet printer. Don't worry I'll be glad to assist you.

 

1) From the printer control panel, press the Wireless button and the Information button together to print the network configuration page. 

2) Find out the IP address or hostname of the printer from the network configuration page. 

3) In a supported web browser on your computer or a mobile device, type the IP address or hostname assigned to the printer. 

For example, if the IP address is 192.168.0.12, type the following address into a Web browser: http://192.168.0.12

4) Click the Web Services tab.

5) In the Web Services Settings section, click Setup, click Continue and follow the onscreen instructions to accept the terms of use.

6) If prompted, choose to allow the printer to check for and install printer updates

7) When the printer is connected to the server, the printer prints an information page. Follow the instructions on the information page to finish the setup.

To know more, please refer to step#1 "Printers without a touchscreen or text-based display" from this link - https://support.hp.com/in-en/document/c03609576

 

Please let me know if this resolves the issue, or if you require further assistance!

Eagerly waiting for your response!

that said, If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.

Jeet_Singh
I am an HP Employee

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Jeet_singh
Retired
Retired
21,068 19,145 1,399 2,377
Message 2 of 4
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@ardellelilli,

 

Thank you for posting on HP Support Forums!

 

I see from your post you need assistance with Web services on your HP DeskJet printer. Don't worry I'll be glad to assist you.

 

1) From the printer control panel, press the Wireless button and the Information button together to print the network configuration page. 

2) Find out the IP address or hostname of the printer from the network configuration page. 

3) In a supported web browser on your computer or a mobile device, type the IP address or hostname assigned to the printer. 

For example, if the IP address is 192.168.0.12, type the following address into a Web browser: http://192.168.0.12

4) Click the Web Services tab.

5) In the Web Services Settings section, click Setup, click Continue and follow the onscreen instructions to accept the terms of use.

6) If prompted, choose to allow the printer to check for and install printer updates

7) When the printer is connected to the server, the printer prints an information page. Follow the instructions on the information page to finish the setup.

To know more, please refer to step#1 "Printers without a touchscreen or text-based display" from this link - https://support.hp.com/in-en/document/c03609576

 

Please let me know if this resolves the issue, or if you require further assistance!

Eagerly waiting for your response!

that said, If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.

Jeet_Singh
I am an HP Employee

View solution in original post

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ardellelilli
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Thankyou this has worked! just a shame it isnt on any of the printer instructions ive wasted alot of paper repeatedly pressing the web service and imformation button as instructed when it looks like the web service abiltity was switched off on the printer settings. Thankyou for your help

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Jeet_singh
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@ardellelilli,

 

Thank you for the update,
I appreciate your time and efforts, 

 

I certainly do appreciate your efforts for working with me . Hopefully, we will be able to come up with better documents which give you steps to get this done more efficiently.

 

Thank you again and may you also have a great day and even better tomorrow!

 

You've been great to work with and it has been a genuine pleasure interacting with you.
I hope both you and your product works great and remain healthy for a long time 😉 

 

Take care now and do have a fabulous week ahead. 🙂
Regards,

Jeet_Singh
I am an HP Employee

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