cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Get help with Large Format Printers, with direct access to all Latex Knowledge Center · Ask anything · Find anything · Share anything at HP LKC
zumova
New member
1 0 0 0
Message 1 of 2
148
Flag Post

erro 2:1:10

HP Recommended
HP DesignJet T610
Microsoft Windows 10 (64-bit)

el error se solucionó. revisar los pines de la correa de datos, es posible que los hilos estén doblados. Hay que limpiarlos con cuidado con un estilete y luego limpiar las impurezas con un paño. En mi caso fue por que los hilos de cobre estaban separados y para pegarlos los hice con un pegamento (brujita) y esta sustancia cubrió algunos hilos de cobre. SOLUCIÓ EL PROBLEMA. Espero les sirva.

1 REPLY 1
MarcusC
Moderator
Moderator
1,932 1,858 78 404
Message 2 of 2
Flag Post
HP Recommended

Hey zumova 🙂

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Thank you for your understanding.

Regards,

MarcusC

I work on behalf of HP.
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation