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‎11-22-2020 12:04 PM

HP Recommended
Product: HP DesignJet T610
Operating System: Microsoft Windows 10 (64-bit)

el error se solucionó. revisar los pines de la correa de datos, es posible que los hilos estén doblados. Hay que limpiarlos con cuidado con un estilete y luego limpiar las impurezas con un paño. En mi caso fue por que los hilos de cobre estaban separados y para pegarlos los hice con un pegamento (brujita) y esta sustancia cubrió algunos hilos de cobre. SOLUCIÓ EL PROBLEMA. Espero les sirva.

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1 REPLY 1

‎11-22-2020 01:13 PM

HP Recommended

Hey zumova 🙂

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Thank you for your understanding.

Regards,

MarcusC

I work on behalf of HP.
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