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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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HP Recommended
HP Recommended
Look for something jamming the ramps. Did you confirm the motor using the onboard diagnostics?
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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Good afternoon! We checked everything, we didn't find anything. Yes, the engine was checked, it works. But when you turn on the plotter, the engine does not turn and does not pass the test, an error immediately comes out. I do not know if he should do a test with this engine when turned on?
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