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serge_dugal
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error blue screen BA5F29B2

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DESIGNJET T120
Microsoft Windows 10 (64-bit)

Hi. I am troubleshooting a Designjet T120 that have an error code on a blue screen. The code is BA5F29B2. Any idea about the problem? or a way to troubleshoot? 

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Valsimot
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Defective USB drive with the firmware, location mainboard, you can find them on eBay.




My profile on LinkedIn

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Ouccema
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Hello,

when the code appears exactly?  can you try to start the plotter without the network cable?

 

I am an HP Employee.
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