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‎04-28-2023 10:43 AM

HP Recommended

Hello,

Hope s'o can help me.

My Pagewide PRO MFP 477 dw printer is displaying the following error codes. 0Xc6fd0013.

Any idea how to solve this ? I tried many unplug/plug, hold power button, stop/restart procedures with no effect...

sometimes i get the following error code : 0Xc6fd0113, but still the same message : printing feature disable.  please contact HP (not sure bout the English translation of French message ...)

Does anyone experience this. Help appreciated . 

Thx 

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4 people had the same question
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‎04-29-2023 01:09 PM

HP Recommended

This previous post contains some links to troubleshooting: https://h30434.www3.hp.com/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/Error-code-0xc6fd0013/td-p/...

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