error code 41:01 on T1100PS

[pbrooks259]

I ran media? path? test. Got 41:10 "fail paper motor"

I assume it is the encoder disk, encoder sensor, or the motor.

I will check for grease/obstruction on the encoder disk.

on startup, after 100%, I hear a click on the left and then 81:01. Probably? in the vicinity of the media drive motor.

If I need to replace the media drive motor, I will need to get the calibration? tool. Don't want to pay a few to several hundred bucks for a new media drive motor to get the tool. I will use a used T1100 24" motor; I assume they are interchangeable.

Thanks for any input. BTW, I have noticed twice including my own experience that this was caused, at least 81:01, by grease on the encoder disk. I hope it is as simple as cleaning the disk.

[pbrooks259]

....I see no paper path obstructions--always afterthoughts.

[pbrooks259 · Accepted solution]

I noticed that the media drive roller was "seized" "stuck", would not turn. But I could not determine exactly why. So I just applied sufficient torque by hand and it started turning, and once turned it seemed to turn with no problem.

All I can think of is that possibly a sizable piece of debris got lodged between the roller and platen. Or one of the bearings was seized and broke lose, but I think it subsequently turned too freely for that to be the case.

The customer had to stand the printer up on end and walk it into his office due to a narrow hallway and doorway. So I am thinking that any piece of debris inside was falling around inside the printer, and one piece got wedged between the media drive roller and platen. But I am not really sure what seized the media drive roller.

Now on to the next problem--system error code 01.1:10. I think I need a replacement main pca. I have tried a different formatter, a different printmech pca (although the manual does not state to replace it, but I tried to do so anyway), a different PSU. But I still get 01.1:10. I don't have a replacement 44" main pca. I'll have to get one.

Wonder if 01.1:10 was caused by a power surge.

If it ain't one thing it's another.