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If it things that there is a sheet loaded the OOPS sensor might be sticking. This is a sensor in the paper path that detects when there is paper loaded from any source. You will want to go into the diagnostics and test all the sensors.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
HP Recommended
If it things that there is a sheet loaded the OOPS sensor might be sticking. This is a sensor in the paper path that detects when there is paper loaded from any source. You will want to go into the diagnostics and test all the sensors.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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HP Recommended
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