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getting a 79:04 error code after replacing a new formatter

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desihn jet Z5400
Microsoft Windows 10 (64-bit)

error code 79:04 in a Z5400. ordered new formatter w HD. still no good.

Henry Pena
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Level 4
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Good morning ,

Where the error 79:04 appear when booting or starting the job? 

if when booting can you confirm the %?

what is the current firmware version? 


I am an HP Employee.
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