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hp designjet Z3200 printhead detection problem

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Microsoft Windows 10 (64-bit)


I have a hp designjet Z3200 printer. for some time she has not recognized the PK / LG print head anymore. I cleaned the electrical contacts on the head and on the machine without success. I also replaced with two new ones that did not work either help me I took you

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There are a couple of possiblities. The contacts themself may be failed, or the PCB they plug into in the carriage might be bad. 

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