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06-18-2022
09:01 PM
- last edited on
06-19-2022
12:52 PM
by
MayS
hola tengo un gran problema con mi escaner hp al principio se queda en windows boot manager por favor si alguien me pudiera ayudar con el software de instalacion ya que en el soporte de hp no lo encuentro debe ser porque es del 2010 espero por favor
06-19-2022 12:52 PM
Hey @JSUSPAYVA86 !
Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.
Or, if you prefer, you can visit the HP Spanish Community (https://h30467.www3.hp.com/). Thank you for your understanding.
Regards,
MayS.
06-19-2022 01:06 PM
Hello @JSUSPAYVA86
In most cases, there is a problem with the hard disk (S.M.A.R.T) if suddenly such problems are displayed when previously the system always worked correctly.
The hard disk should be removed immediately, checked and cloned if necessary, which is sometimes no longer possible if there are too many errors.
Please report your results.
best regards
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