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HP Recommended
z2100 designjet

my hp z2100 designjet printer has a error message of 11:10  and one of the fixes say I need to remove print heads  but the printer shuts down before carriage can be released  so iam looking for a way to manually unlock carriage or a answer to the problem 

 

thanks tim

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello.

You need to remove the cover on the right and behind this part there is a hole where you must insert a T-10 tool. See indication label.

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2 REPLIES 2
HP Recommended

Hello.

You need to remove the cover on the right and behind this part there is a hole where you must insert a T-10 tool. See indication label.

HP Recommended

Hi again.

Error 11:10 is some problem with trailing cable. You most to download service manual to see how check or remove trailing cable. The manual is free online.

Best regard.

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