need to manually unlock print carrage

[timothy306]

my hp z2100 designjet printer has a error message of 11:10  and one of the fixes say I need to remove print heads  but the printer shuts down before carriage can be released  so iam looking for a way to manually unlock carriage or a answer to the problem 

thanks tim

[Jorge70 · Accepted solution]

Hello.

You need to remove the cover on the right and behind this part there is a hole where you must insert a T-10 tool. See indication label.

[Jorge70]

Hi again.

Error 11:10 is some problem with trailing cable. You most to download service manual to see how check or remove trailing cable. The manual is free online.

Best regard.