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HP Recommended
Microsoft Windows XP

how do I get a Designjet 500 to accept a non-OEM print cartridge?

 

1 REPLY 1
HP Recommended

Hi @rimb1 .

 

As far as I know that printer doesn't have any setting you can select to use a non HP cartridge, knowing the risk using 3rd party inks I won't recommend you doing that. Is the printer advising you not using it? I would like to know what is the message while installing the ink cartridge.

 

Thank you.

I am an HP employee
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